5.2     Part 2: Solutions to Addressing the Mental Pitfalls
“It is crucially important not to let psychological factors interfere with economic rationality in investment decision making”
Bill Ackman
Having discussed about how stumbling into behavioural pitfalls can lead
 us astray, we can deduce that investing is more to do with the art – of
 dealing with human emotions and behaviours – and less to do with the 
science. Our emotions such as greed, fear, joy, pride, exuberance, 
frustration, impatience and anxiety can be great obstacles to our 
success in investing. Our swing of mood, irrational thoughts, biases, 
fallacies, illogical decisions, illusions, paradoxes and self-defence 
mechanisms can affect the outcomes of our investments. The combination 
of the above-mentioned pitfalls is a perfect recipe for the devastating 
outcome.
Although having the fundamental value investing and technical analysis 
knowledge is important, mastering the art of managing our emotions, 
behaviours and consciousness is the key to successful investing. The 
stock market is really a jungle out there. You will be mauled by 
“tigers” if you are not equipped with the necessary investing tools to 
survive. Your survival in investing requires far more than analytical 
skills. You need to have the right temperament, mentality, habit, 
thinking and plan to succeed in the market. The market always swings 
from one end to the other. In the long run, if you stick to your guns, 
understand human behavioural biases, avoid falling into the 
psychological pitfalls, follow some of the solutions I have outlined 
below and managed to elude those unnecessary blunders I have discussed 
earlier on, you should be able to do well with your investments.
“It is far safer to project a continuation of the psychological 
reactions of investors than it is to project the visibility of the 
companies themselves”
David Dreman
“The psychologist far more than the economist may be of help in deciding when to buy”
Phil Fisher
5.2.1     Learn to understand yourself
"To know thyself is the beginning of wisdom."
Socrates
People always ask me how I achieve such a spectacular performance in my
 investments and if I have any supernatural abilities to accurately 
predict the movements of stock price. Well, like many other investors, I
 do not possess any crystal ball to foretell the future and am unable to
 cast magic spell like Harry Potter. The only incantation I know – 
Abracadabra – does not even weave its magic on my investments. However, I
 do share a few important traits with other master investors that enable
 us to outperform the markets. One of the traits is self-awareness. From
 my observation, all successful investors have high self-awareness.
Having high self-awareness, in this case, is referred to knowing our 
personalities, strengths, competency zones, limits, vulnerabilities, 
objectives, self-interests and motivations. This is an essential step to
 achieving unbeaten performance. By developing a deep appreciation of 
ourselves, we are able to formulate suitable investing strategies and 
golden rules that fit our characteristics and investing styles, enable 
us to navigate our way through the up and down cycles of our investing 
journeys, make us undeterred by temporary failures and enhance the 
ability to overcome our behavioural biases. That’s why Bernard Baruch 
once said “only as you know yourself can your brain serve you as a 
sharp and efficient tool. Know your own failings, passions, and 
prejudices so you can separate them from what you see.”
There are many ways you can do to get to know yourself better. One of 
the methods to understand your persona is by taking Myers–Briggs Type 
Indicator (MBTI) test. The test is specifically designed to identify 
your preferences, attitudes and psychological functions (extraversion, 
sensing, thinking, judgment, introversion, intuition, feeling, 
perception and etc.) and help defining your temperament (sanguine: 
enthusiastic, active, and social; choleric: independent, decisive, goal 
oriented; melancholic: analytical, detail oriented, deep thinker and 
feeler; and phlegmatic: relaxed, peaceful, quiet) Source: Wikipedia. In 
general, extroverted investors, with thrill-seeking gene and 
opportunity-oriented strategies, like Peter Lynch, Robert Arnott and 
Mark Mobius, do exceptionally well in bull markets. On the other hand, 
introverts like Warren Buffett, Jeremy Grantham, Charles Schwab and Bill
 Miller, who are mostly contrarian, passive, thorough, careful, 
risk-averse, calm and patient investors and enjoy in solitude, do better
 in bear markets.
Another approach to understanding yourself better is by performing 
self-assessment through the continuous experimentation and reflection of
 your philosophy and strategies. The reflection on your philosophy and 
strategies helps you identify your strengths and weaknesses. For 
example, when you reflect on your decisions and actions in your 
investments, it indirectly reveals to you your tolerance limit, mental 
power, circle of competence, competency level, comfort zone and etc. You
 will be a wiser investor as you reduce your blind spots and make better
 decisions. Moreover, it allows you to determine your boundaries so that
 so that you won’t go outside your zone of competence and are able to 
minimise risk to an acceptable level.
5.2.2     Stick to your golden rule
“Sacrifice money rather than principle.”
Mayer Amschel Rothschild
“If you took our top fifteen decisions out, we’d have a pretty 
average record. It wasn’t hyperactivity, but a hell of a lot of 
patience. You stuck to your principles and when opportunities came 
along, you pounced on them with vigor.”
Charlie Munger
Having a good understanding of yourself is a vital step to improving 
your investing performance, but it does not provide you any guidelines 
on how the stock selection should be made to meet your objectives and to
 achieve your mission. Unfortunately, there is no “one-size-fits-all” 
rule for everyone to score a home run in the market. Therefore, you need
 to have a set of your own investing principles or rules, which is 
developed based on your risk tolerance limit, personal traits, strategy 
as well as your areas of competence, as a guideline to pick the right 
stocks for your portfolios and adhere strictly to the rules.
Study shows that unemotional investors who stick to their golden rules 
and game plans always walk-away with magnificent and covetable returns. 
Moreover, sticking to your golden rules allows you to sense danger early
 so that you don’t put your capital at risk. Your golden rules 
indirectly provide you a strong defence system, in which the rules 
usually dictate the conditions and criteria each stock must meet before 
it qualities a place in your portfolio such as the potential of business
 expansion, future earnings’ trajectory, enterprise and earnings 
multiples, profit margins, cash flow trend, financial heath and 
management’s integrity, so that you can be sure of the odds are not 
stacked against you.
Further, following our golden rules can help to address terminal 
paralysis – a syndrome of inability to pull trigger when an opportunity 
arises – and to prevent us from falling into the trap of representation 
bias – a tendency to judge the probability of an event or a hypothesis 
based on the resemblance of the event or hypothesis to the commonsense 
data and past memory. For example, in the case of representation bias, 
turnaround companies are often stereotyped as doomed-to-failure 
businesses. Their potential to revive is often overlooked by the market 
and is regarded as an impossible miracle. However, that is an area where
 enormous return can be expected if the turnaround company that we 
invested in does exceptionally well. Had I not stuck to my golden rule 
and allowed my vision be clouded by the cognitive bias, I would have 
missed out many good opportunities.
Another example of representative bias is that people always associate 
blue chip companies with winning stocks. They blindly believe that this 
type of companies will do well forever and buying dear does not matter. 
Long-term investors who bought British American Tobacco Berhad (BAT, 
which is regarded as a blue chip stock) around Rm75/share definitely 
have their fingers badly burned. In retrospect, investors should have 
avoided the stock at all costs, had they studied the earnings growth 
potential of BAT in 2014. The rampant and escalating contraband 
cigarette trade had started eating into the market share of BAT in 2014 
and would have a profound impact on its earnings. It was not difficult 
to fathom the decreasing price trend of BAT if you had analysed its 
sales and earnings from a business perspective. By sticking to my golden
 rule – only buy undervalued good stocks with high profit growth 
potential – I managed to spot many opportunities and dangers early, and 
avoid the predilection for stocks with beautiful stories and other 
cognitive biases.
“It remained true that sound investment principles produced generally sound results.”
Benjamin Graham
5.2.3     Deliberation and hard-work
“The only way to gain an edge is through long and hard work."
Li Lu
Despite our frequent stumbles on the above-mentioned biases such as 
overreaction, over-optimism and framing effect, study shows that our 
investment performance can be greatly improved if we have done adequate 
preparation before any “war” breaks out. For instance, to avoid getting 
caught up in a buying frenzy, we can spend some time to search for our 
targets early when we are in a rational state, so that we won’t rush to 
buy a stock in the irrational modes of thought just because all market 
participants and pundits shout buy. Things we can do to search for our 
targets include, but are not limited to, reading annual reports and 
financial statements, performing a comparison study and visiting 
companies.
After studying the business of a company, if the company is found to 
have a bright earnings prospect, we should put the target in a list 
called “wish list” or “watch list”. By doing so, we have screened out 
all the stocks that do not meet our selection criteria. We then monitor 
the price of the stocks in our watch list daily. Remember, we only have 
to monitor them daily, not hourly, so that we have more time to search 
for other good deals and for other matters (i.e. your day-job and family
 matters). When it comes to buying, we only buy the stocks in our wish 
list, not any speculative counters (or “goreng” stocks).
After buying the stocks, we then review their performance regularly. 
The reason why we perform the review is to avoid getting trapped in a 
crowded theatre when everyone yells fire in panic state later. When the 
tide and facts change, we change our perceptions, price targets, and 
decisions immediately to adapt to the new situations, so that we do not 
steadfast to the old ideas which have become obsolete and to avoid 
falling into the trap of anchoring bias. That’s why Lord Keynes once 
said “When the facts change, I change my mind, what do you do sir?”
 If we always stay abreast of a company’s development and progress, we 
won’t be missing out any buying or selling opportunities and should be 
able to seize the opportunities to “move every piece” ahead of the 
market. In essence, we make hay whilst the sun shines.
Most important, never follow any tips from your friends, analysts’ 
reports or news blindly. You should maintain your intellectual 
independence and rely on your research work. Your friends are more 
likely to be wrong than right. Study shows that about 90% people lose 
money in the stock market. Your friends may not be willing to come to 
your rescue when you are “stranded” in the depressed counter later for 
listening to their tips.  Analysts, on the other hand, always report 
something good to support their own interests. Don’t fall victim to 
their traps. Additionally, their forecasts are seldom right. Be more 
sceptical and take the reports with a pinch of salt. Some of them have 
very little or no skin in the game. They are paid to write for the 
companies. Moreover, some of the tips given by opinion makers and market
 pundits are inaccurate ones. Whilst the news reported by media may not 
be outdated ones, the positive factors may have already been priced in 
when you buy the particular stocks. Traders will begin to dump their 
positions once the news is released. Keep in mind that market 
participants always buy the rumours and sell the news. Therefore, you 
should be wary when you are dealing with the type of stocks, especially 
those in a rigged market, that have gone up substantially before any 
good news are released.
To avoid making any dubious moves, you should reduce the level of risks
 to an acceptable level before plunking down your hard-earned money for 
any companies you have never run before. The important thing is don’t 
bury your head in the sand. Uncertainty is always there. You should 
embrace it, not ignore it. Before buying them, try to understand as much
 as you possibly can about the businesses, including the future of their
 industries, their capacity for business expansion, profit margins and 
profit growth potential. The uncertainty stems from missing information 
can be reduced by devoting more time to conduct research (to search for 
the missing piece of the puzzle). Noisy information can be eliminated by
 filtering the unreliable and non-related information. Conflicting 
information can be addressed by finding the discrepancies between the 
two types of information and making an informed judgement. You should 
also learn to handle the internal conflict in your mind and keep 
focusing on facts. In the worst case, if you can’t handle any of the 
uncertainties, especially when the uncertainty level is exceptionally 
high, stake is high and reward is low, you should just give it a pass.
Study shows that our emotional intelligence can also be improved if we 
put in more effort to manage it and to understand the behaviours of the 
market. In order to avoid selling a stock in panic with the crowd when 
everyone is terrified after a big drop, we can always prepare for any 
unforeseen circumstances before the reversal occurs. For instance, we 
can perform pre-mortem before executing a trade to find out what could 
cause a decline in the price of the stock, anticipate the respond of 
other market participants and learn from the simulated experience how to
 react to a bad situation. This will prevent us from risking our own 
money, prepare us better for any unforeseen developments and allow us to
 control our emotions well. The second benefit is that when we devote 
more time to empathise with other market participants, we will know 
their objectives and feelings. Our stock market is made up of trading 
and investing participants. We will be able to anticipate their next 
move, deploy our plan and respond to the conditions better if we 
understand their behaviours.
5.2.4     Maintain the discipline
“You must have the patience and conviction to stick with what is, by definition, an unpopular bet.”
Whitney Tilson
In order to avoid being swayed by other’s errors or ill-intentions, and
 to achieve satisfactory performance in investing, it is important that 
we maintain our discipline in investing. Once we have established our 
golden rules and devised our investing plans, we should follow our own 
systems closely, not the crowd.  For example, you should use the 
investing strategy that suits you the most, not the complex financial 
models and strategy used by some fund managers. Instead of buying 
hot-stocks of the month, you should only buy the stocks the meet your 
selection criteria.
People will feel nervous when their holdings plummet in price or get 
greedy when their holdings are in winning positions. They always 
overreact to noise. When their friends shout “buy the stock before it 
shoots up”, they have a tendency to go big into the stock. Instead of 
following your friends, you should maintain a level head when the market
 is in the state of panic or jubilation. Study showed that level headed 
investors always make wiser investment decisions than people who are 
less emotionally intelligent. Also, price volatility is a part of the 
investing game. If you can ignore price fluctuation and the noise and be
 prudent when making important decisions, you will do well in your 
investments.
Based on my observation, people also always fail to pull trigger on 
their investing ideas as they spend too much time to think about the 
company’s future when opportunity arises. Likewise, they will be 
hesitating to sell their holdings or cut loss when the fundamentals of 
the business have changed, as they gamble on with a hope that their 
losses will be recovered when the share prices rebound. To prevent 
procrastination, you should buy immediately when a stock meets your 
criteria and sell immediately when its fundamentals have changed. Do not
 hold on the losers when their business fundamentals have changed. For 
example, when companies report decreasing revenues or sustained losses 
due to supply glut issue, you should sell your stocks immediately. Limit
 your loss will ensure that you stay out of the companies. Bear in mind 
that the first loss is the easiest loss. You need a 100% gain to recover
 a 50% loss if you do not follow your cut-loss rule when the market 
slices it.
In addition, you should maintain your discipline – to be patient if you
 have nothing to buy or to sell. Very often successful investors get 
paid for doing nothing. This is one of the best strategies in investing.
 Charlie Munger calls it sit-on-your-ass investing. On the contrary, if 
you trade too frequently, your wealth will be dwindled by the 
commissions charged by your brokerage house for your in and out 
activities. If you feel bored, instead of getting in and out, you can 
use the time to search for more targets and prepare some dry powder for 
the subsequent round of bargain hunting.
5.2.5     Concentrate on the facts
“You need to probe a whole raft of numbers and facts, searching for confirmation or contradiction.”
John Neff
To avoid falling trap into the common behavioural biases, disciplined 
superinvestors usually pay more heed to the facts of a stock, not the 
beauty of its story. They look for stocks selling substantially lower 
than their business value. They look at the earnings growth potentials, 
current earnings, earnings trend, dividend yield and cash flow of a 
company, so as to make an informed judgement and to exploit the emotions
 of Mr. Market.
If you follow the principle of those superinvestors of focusing on the 
numbers, use logical thinking coupled with business sense to analyse 
opportunities and buy stocks with tremendous profit growth potential and
 with low downside risk, you are less likely to be penalised when the 
stocks are not performing for a couple of quarters, as the pessimism has
 already been priced in. In addition, your hard-work will be paid off 
when the companies report increasing profits as the positive earnings 
surprise will help lifting the share price. Further, if you make 
judgements based on the facts, it is not difficult to spot a bubble in a
 stock.
Even if you do not have strong financial acumen to accurately assess 
the value of a business, the least what you should do is to have an 
unbiased perception of the market, stick to the facts and avoid 
following the irrational behaviours of the others. And most importantly,
 you should ignore the estimates based on straight line extrapolation 
and take those research reports published in online forums with a grain 
of salt. Some of the reports are written with ill-intention to hoodwink 
us into buying the stocks at inflated prices from the syndicates when in
 fact the companies have been found with rats infested in the engines. 
Whether or not you find the reports sensible, you should perform your 
own due diligence before buying into the stocks. In many cases, the 
morsels left may not be worth your money.
“What I try to do is focus on the facts of today.”
Bruce Berkowitz
5.2.6     Tap into your powerful intuition
“Intuition is more than just a hunch. It resembles a hidden 
supercomputer in the mind that you’re not even aware is there. It can 
help you do the right thing at the right time if you give it a chance. 
In fact, over time your own trading experience will help develop your 
intuition so that major pitfalls can be avoided.”
Michael Steinhardt
Intuition is a powerful tool that provides us a cue accessing to the 
vast amount of information stored in our memory and to protect us from 
dangers. Unfortunately, intuition is very often ignored by maladjustive 
investors and is always deemed as a noise that impedes their valuation 
of companies by this group of investors. A good decision making process 
should not be depended solely on the deliberative mode of thought or 
reflective mind; intuition too should be made use of in order to achieve
 a better performance in investing.
In investing, you certainly do not want to have your lifetime savings 
stuck in a stock that has been hard hit by the industry downturn or with
 a serious oversupply problem, even though it has a very low debt level,
 high net working capital and a healthy balance sheet. When you analyse 
the company’s business and financial health, your deliberative thought 
could only tell you that the balance sheet is clean and that the company
 is less likely to get into financial distressed problems, but it 
doesn’t tell you anything more than that. It is your intuition, which 
formed through years of learning and experience, could help you judge if
 it would be a value trap and could tell you that you need to hold the 
stock for many years, if not decades, for you to see the light at the 
end of the tunnel. For instance, currently there are many property 
developing company shares selling below their NTA (net tangible assets 
value) due to the oversupply of properties in every town and city in 
Malaysia. Yes, it is safe to buy some of them as their balance sheets 
are clean. But my intuition tells me that their prices will remain 
depressed for many years until the property market turns the corner. If I
 make my judgement solely based on fundamental or technical analysis, 
most likely I will get trapped in the stocks for many years.
In an interview at the University of California, Berkeley, Daniel 
Kahneman told his host and audiences that intuition is also critical to 
the careers of many people, including firemen and nurses. He further 
shared the findings of his research partner, Gary Klein, that “a 
fireman on the roof suddenly yelling to his company, let’s get out of 
here, just before the house explodes, and then it turns out he wasn’t 
aware of when he was doing it, but his feet were warm and that was the 
cue that triggered the sense that something very dangerous was going on 
just underneath them.” According to Professor Kahneman, even 
experienced statisticians use intuition and heuristics to solve simple 
problems generally instead of the complex mathematical models they have 
mastered.
Similarly, in investing, most of the successful investors do not buy 
stocks based on the discounted cash flow of the stocks. What they 
normally use is a set of heuristics called the rule of thumb or criteria
 (some simple calculation) coupled with intuition to judge if a stock 
will make a profitable investment at a particular time. Based on Charlie
 Munger’s observation, “Warren (Buffett) often talks about 
these discounted cash flows, but I’ve never seen him do one. If it isn’t
 perfectly obvious that it’s going to work out well if you do the 
calculation, then he tends to go on to the next idea.” Intuition 
comes from our recognition of patterns such as trends, similarities and 
differences. It is built through years of hard-work, focus and 
experience. On the other hand, Wikipedia defines heuristics as simple, 
efficient rules which people often use to form judgments and make 
decisions. These information and rules form a mental map, which seasoned
 investors always use to match with the current development and make the
 best decisions. That’s why superinvestors can make judgements fairly 
quickly and invest with conviction without having their performance 
being compromised.
Superinvestors like Michael Steinhardt, Bernard Baruch and George 
Soros, always rely on their instincts (some call them “animal 
instincts”) for important investing decisions. One of the ways how they 
tap into their intuitions is by monitoring their body response. Acute 
back pain, rapid heartbeat with anxiety, throbbing headache or nausea 
with disgust is perceived as a signal of impending peril by some of 
them. The signals are stored as somatic markers (feelings associated 
with emotions) in probably their ventromedial prefrontal cortex. The 
signal is usually triggered in their brains when they went through 
something unpleasant they have experienced in the past or they encounter
 something in stark contrast to their objectives. That’s how their 
nervous system responds to their emotions – by triggering an acute pain 
to the physiological system, as both of which are inextricably 
connected. The claim is attested by the findings of a group of 
psychologists of the University of Virginia that “when we feel 
heartache, we are experiencing a blend of emotional stress and the 
stress-induced sensations in our chest—muscle tightness, increased heart
 rate, abnormal stomach activity and shortness of breath.”
That said, in some situations, relying solely on our intuitions can 
lead to some cognitive biases. For example, an investor who relies 
heavily on his or her intuition, refuses to pay heed to counterfactual 
analyses and contradictory views (which will mar his or her hypotheses),
 and insists that his or her intuition indicates that the same patterns 
will be repeated again are highly susceptible to overconfidence bias, 
which may result in a mediocre performance. Therefore, my advice is to 
avoid making judgements purely based on gut instinct or purely use 
heuristics as a solution to your problems (as heuristics can sometimes 
turn into harmful biases). You should guard it with logical thinking as 
well as with adequate research and analysis. Experience can only help us
 to a certain extent; it can’t solve all of our problems. The most 
important thing is to avoid extrapolating unrelated experience to our 
decision making process. It will result in pareidolia.
Also, despite the fact that the combination of intuitions and 
heuristics works well under general circumstances and help investors 
make sound decisions, new investors are not encouraged to follow their 
intuitions. Their experience in this field is too little to help them 
make good decisions. It takes effort and years of experimentation and 
experience to form the database in their minds and reliable intuitions. 
Therefore, new investors are usually advised to perform due diligence – 
by conducting sufficient research and analysis – prior to placing their 
wagers on stocks and should continue doing so until a massive wealth of 
experience and expertise in this area are accumulated to enable the 
reliable intuitions be formed.
5.2.7     Close the empathy gap
“Successful investing is anticipating the anticipations of others”
John Maynard Keynes
Merely knowing how to read tapes and financial statements or value 
companies is not enough. You need to have a good grasp of the market 
participants’ “heartbeat”. Even if you have an MBA or a PhD in finance, 
you can only use your finance knowledge to a certain extent, to estimate
 the intrinsic value of a company as guidance and to look for ballpark 
figures of a company’s earnings, not the precise numbers, let alone the 
exact price of a stock. In investing, you need to know that apart from 
the value of a business, greed, fear and other psychological factors 
have also been largely embedded in its stock price. This is the area 
where the largest chunk of gain can be expected, but it is basically 
ignored by market participants. Keep in mind that stock price is 
dictated by human’s animal spirits. If the spirits are low, fear and 
pessimism levels are high and confidence levels plummet, it’s highly 
likely that the stock price will fall. This is more evident in turbulent
 markets.
To have a good grasp of the market participants’ emotions, we need to 
have a combination of good cognitive empathy and emotional empathy. 
Being good at cognitive empathy means we are able to put ourselves in 
someone else’s shoe, experience what they are going through and see 
problems from their perspective without necessarily feeling their joys 
or pains. Being good at emotional empathy, on the other hands, means we 
can feel the emotions of other people so that we understand the feelings
 and reactions of them but without having ourselves overwhelmed by their
 emotions. By being good at both, we are able to simulate the same 
problems people encounter and the same emotions they have, know what 
they are thinking, understand their states of mind, and anticipate the 
responses of the crowd in the market when reading their comments and 
analysing the trade volume and chart pattern of a stock.
Having the ability to close the empathy gap is also helpful in 
interpreting data stated in financial reports, knowing the direction of a
 company based their corporate strategy, getting more hints on the 
hidden agenda of management’s actions and having an appreciation how the
 market perceives the strategy of the company. For example, when a 
company proposes a private placement, it probably signifies that the 
company is raising funds to expand the businesses, repay loans or for 
other purposes. Upon reading the announcement, the market will naturally
 sell it down at a loss without investigating the objective further, as 
it is deemed diluting the existing shareholders’ interests. To be a good
 investor, we must be able to control our emotions, gather all relevant 
information, read between the lines in the proposal to get a hint and 
perform a thorough analysis of the proposal before arriving at the final
 conclusion. If you find out that the private placement is beneficial to
 both the company and the existing shareholders, and you are in a 
resourceful state of mind (calmed, centred, confident), you should be 
able to exploit social awareness to your advantage for the emotional 
blunders committed by other people. Moreover, the ability enables us to 
find out if a management team is running the company only to set 
themselves up for life without creating value for shareholders. It also 
allows us to get rid of a troubled stock after going through its reports
 and analysing the management’s actions so that we are not there when 
the shit hits the fan.
5.2.8     Maintain humility
“You keep an open mind, keep trying to learn, stay humble and keep trying to learn from your mistakes and other people's mistakes.”
Ken Shubin Stein
“I would recommend being humble. Be open-minded, and do not be conceited.”
Sir John Templeton
People always fall prey to self-serving bias. They ascribe their 
success to their own talents and hard-work and point the finger at 
external factors for their failures. For example, some of the managers 
always push blames to their subordinates for their teams’ poor 
performance in order to avoid accountability. This type of cognitive 
bias is not just commonly seen in the workplace, but it is also 
typically observed in the field of investing. It is a sad but true fact 
that all of us are imperfect. Nonetheless, people simply refuse to own 
up to committing their blunders, when they have erred in their 
decisions, due in part to their big ego and embarrassed perception.
To be a better investor, all of us must be willing to recognise our 
limitations and weaknesses and continue to learn. As we are not 
infallible, we should look for flaws in our hypotheses and spend time to
 think what can go wrong with our hypotheses. To prevent being 
overconfident, we must be more open minded, always listen to second 
opinions or opposite views and seek for constructive feedbacks and 
advice before making any judgements. If we have a tendency to make 
investment decision from a more emotional perspective, we should 
identify the biases and fallacies we always stumble upon and correct 
them immediately.
Whilst all these efforts seems to humble us, they prevent us from 
repeating the same slipups and pave the way for us to be successful in 
investing. Further, humility, which encourages us to avoid distorting 
facts and evidences to conform to our views or justify our errors and 
make inference and judgements based on facts, indirectly make us a 
rational investor. Also, it prevents our decisions and investments to be
 ravaged by our ego, harmful emotions and other psychological biases. 
For example, I noticed that people often refuse to admit their slipups 
and feel embarrassed to buy back the stocks they have sold by mistake 
earlier on, even though the growth of the companies is still intact. In 
addition, status quo bias also prevents them from buying back what they 
have sold earlier on. If they can see their cognitive bias, are willing 
to admit their mistakes and buy the stocks back immediately, they should
 be able to capitalise on the opportunity and make a heck a lot of money
 out of it.
“We think humility is essential, especially concerning the ability 
to know the future. Before we act on a forecast, we ask if there's good 
reason to think we're more right than the consensus view already 
embodied in prices. As to macro projections, we never assume we're 
superior.”
Howard Marks
5.2.9     Keep an investment journal
“I’ve come to believe a personal investment diary is a step in the 
right direction in coping with these pressures, in getting to know 
yourself and improving your investment behavior.”
Barton Biggs
Some of you must be wondering why investors are advised to keep a 
journal (or diary) of their investing activities, even though investing 
has got nothing in connection with quality management, and yet it is a 
non-productive task. Sure, keeping a record of your investing activities
 doesn’t produce any direct positive return to your investments. But 
human is sometimes forgetful and vulnerable to mood swings. Our 
fluctuation of mood involuntarily changes the way we perceive the market
 and have an influence on our trades. For example, when our investments 
produce some gains, we tend to become happy and allow the emotions to 
overcome our rationality. Hence, we tend to take a higher risk and buy 
more shares when the price goes up. Don’t forget that our mood is 
contagious. The crowd will also be elated and buy even more when the 
price shoots through the roof. When the price takes a nosedive later we 
regret our decisions. If we don’t keep a journal of our investing 
activities, where do we get the recollection of how the blunders were 
made when we want to review our past decisions in future?     
In your journal, you can jot down your investment ideas, research, 
buying and selling price for each stock, reasons of buying or selling 
the stocks, emotional expressions or feelings and physical responses 
when you buy them. It should be noted that the journal should not be 
served reporting functions or be used to vent your frustration. If 
managed wisely, a good journal does not only allow you to review your 
decisions, know your states of mind, spot patterns, examine your 
competency, reflect on your mistakes and prevent you falling into the 
same snares in the future, it also helps you discover yourself through 
the “psychological mirror” and connect you to your inner world, 
including your wisdom and objectives in life, and enhance your learning.
 By understanding yourself better, you can refine your investing rules 
and formulate a suitable strategy and form a comprehensive checklist 
that could guide you better in your investing journey.
“Keep an investment diary and re-read it from time to time but 
particularly at moments when there is tremendous exuberance and also 
panic. We are in a very emotional business, and any wisdom we can 
extract from our own experience is very valuable.”
Barton Biggs
5.2.10     Build your mental strength
“Have the courage of your knowledge and experience. If you have 
formed a conclusion from the facts and if you know your judgement is 
sound, act on it – even though others may hesitate or differ.”
Benjamin Graham
By now I am sure you know the importance of having good investing 
principles. But not everyone has the ability to stick to their golden 
rules. People always find themselves having difficulty resist to the 
temptation of following the crowd to buy hot stocks when the market is 
in great excitement. Unless you intend to jump off the cliff with other 
lemmings, you should impose self-control in investing. Stop the gambling
 behaviour. It is akin to playing Russian roulette. You will get 
“killed” in investing if you don’t control your involuntary behaviour. 
The important thing is to avoid falling prey to hot-hand fallacy. In 
investing, winning the first and second bets does not guarantee further 
success in the next attempt. You will ruin your financial life if you 
place your wagers without ensuring that the odds are in your favour.
When the market takes a nosedive, you must use your mental power to 
control your emotions, remain upbeat and stay calm even after suffering 
some losses. Stick to your golden rule and keep improving it. Your 
golden rule is the only weapon that can help you make a killing and 
accumulate wealth in investing. Paying attention to the fluctuation of 
stock prices will not make you rich. Of course, you still need to have 
the courage to pull trigger when opportunity arises. The ability to 
execute a trade timely with conviction is essential to successful 
investing.
In addition, you should resist to trade when you are in emotionally 
unstable mood – be it thrilled, regret, angry or depressed. For example,
 in a rising market, you may be elated when your holdings are in a 
profitable position and you will have an inclination to buy more stocks 
regardless of their value. The influence of your emotions, which always 
hinders your investing success, will be put in check if you learn how to
 handle them well. Have a nap when you feel tired and take a deep breath
 when your brain is starved of oxygen or when you feel stressed. You 
will have difficulty to make rational investing decisions if your brain 
is overloaded. If you learn to tap your body’s self-healing mechanisms 
to help you stay clear headed before you make any important investing 
decisions, the likelihood of making high risk investments will be 
greatly reduced.
Whilst people are generally financially prudent when handling their 
hard-earned money, they have a tendency to spend extravagantly with the 
dividends and capital gains they earn from the stock market. No matter 
how good your performance is, the mental accounting pitfall would render
 the snowball effect futile if you do not control your mental properly 
by keeping the dividends and gains. Thus, you should not spend the 
dividends and gains that you earn in stock investments, unless you trade
 for a living. Keep the proceeds for the next bargain, so as to let the 
snowball effect creates its astonishment.
Last but not least, you should keep learning, reviewing your past 
investments and focus on improvement. Read more investing-related books 
when you are free. Benjamin Franklin once said “an investment in knowledge pays the best interest.”
 By continuing to learn, you understand yourself better. You will 
discover more of your weaknesses. Additionally, it expands the arena and
 façade areas of your Johari window and reduces your mental blind spots.
 Keep in mind that your learning does not end when you leave college. 
According to John J. Ratey, a clinical associate professor of psychiatry
 at Harvard Medical School, “The human brain’s amazing plasticity 
enables it to continually rewire and learn – not just through academic 
study, but through experience, thought, action and emotion.” And “genes
 and environment interact to continually change the brain from the time 
we conceived until the moment we die. And we, the owners – to the extent
 that our genes allow it – can actively shape the way our brains develop
 throughout the course of our lives.” And with the determination to
 continue learning and the perseverance for continuous improvement, you 
too can become a superinvestor!
Chapter Summary (Part 2)
- Solutions to Addressing the Mental Pitfalls
- Learn to understand yourself
- Stick to your golden rule
- Deliberation and hard-work
- Maintain the discipline
- Concentrate on the facts
- Tap into your powerful intuition
- Close the empathy gap
- Maintain humility
- Keep an investment journal
- Build your mental strength

